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Go to the shopAt Pink Pepper, we strive to provide our customers with the best possible shopping experience.Here’s what you need to know about our returns and refunds policy:
Returns: If you receive a damaged, expired, or incorrect product, please contact us atpinkpepperoffice@gmail.com within 3 days of receiving your order. We will provide you withinstructions on how to return the product. To be eligible for a return, the product must be unusedand in the same condition that you received it. We may request that you provide us with proof ofthe issue, such as an unboxing video or photo.
Refunds: We do not provide refunds for returned products. We will only provide a replacement product forthe returned item.
Replacement: Once we receive your returned product and verify the issue, we will provide you with areplacement product as soon as possible. The delivery time depends on your location and theavailability of the product. We will provide you with a tracking number once your replacementproduct has been dispatched, which you can use to track your order online. We may requestthat you provide us with proof of the issue, such as an unboxing video or photo.For any questions or concerns regarding our returns and refund policy, please contact us atpinkpepperoffice@gmail.com